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The Influence of Compensation System and Career Development on Organizational Citizenship Behavior with Job Satisfaction as a Mediation Variable
Last modified: 2022-11-14
Abstract
The focus of this research was determine the effect of compensation system and career development on Organizational Citizenship Behaviour (OCB) with job satisfaction as a mediating variable. This research was conducted at Kantor Pelayanan Pajak (KPP) Madya Semarang which is one of the units that carry out the main duties and functions of taxation in Indonesia and is part of the Directorate General of Taxes, Ministry of Finance. This study uses linear regression analysis and Sobel test to assess the ability of job satisfaction to mediate compensation system and career development on Organizational Citizenship Behavior of KPP Madya Semarang. Sampling of the population as many as 108 employees of KPP Madya Semarang. The results showed that compensation system had positive and significant effect on the job satisfaction of KPP Madya Semarang employees. The career development had positive and significant effect to job satisfaction. The compensation system and career development had a significant and positive effect on the OCB of KPP Madya Semarang employees. Meanwhile, job satisfaction succeeded in mediating compensation system and career development on the OCB of KPP Madya Semarang.
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