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THE EMPLOYEE PERFORMANCE: ROLE OF PERCEPTION OF JUSTICE AND PERSONALITY WITH MODERATION OF ORGANIZATIONAL CULTURE
Last modified: 2022-11-14
Abstract
Tax Revenue is one of the tasks that must be carried out by the Directorate General of Taxes. KPP Madya Semarang is a tax service office that takes part in this task. But in reality, the tax revenue target cannot be achieved by 100%. KPP Madya Semarang experienced ups and downs in its performance. This phenomenon can be seen from the target and achievement of tax revenue in the last three years. In 2019 the target was not realized with an achievement of only 95.71% and in 2021 the target was also not realized with an achievement of only 83.43%. Therefore, the institution continues to make efforts, among others, by encouraging employees to be responsible for their respective fields. Based on the above background, the researcher will examine the Effect of Perception of Justice and Personality on Employee Performance with Organizational Culture Moderation. This study used linear regression analysis and took 120 employees of KPP Madya Semarang as respondents. Based on the results of the study, it can be concluded as follows: perceptions of justice and personality have a positive and significant effect on the performance of KPP Madya Semarang employees. Furthermore, Organizational Culture moderates the influence of perceptions of justice on the performance of KPP Madya Semarang employees and Organizational Culture also moderates the influence of personality on the performance of KPP Madya Semarang employees.
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